退款条规
货品如有瑕疵, 或对货品不满者, 于7天内把货品送至永泰祥 Yong Thai Siong总部, 经过鉴定, 我们将无条件退款, 保障客户的权利。如您有任何问题,可致电永泰祥 Yong Thai Siong 客服专线 016-865 2682 或电邮[email protected]
运输条例
您的订单付款必须在每日3点之前完成,我们就安排当天出货。若3点之后, 我们就会安排明日出货。出货第3至4天就会收到货品。若您的送货地区属于郊外市区, 快递公司需要5-7天的送货时间。敬请谅解。
递送区域和邮费
西马区域
运输费用是根据消费产品的重量计算。凡在永泰祥 Yong Thai Siong 电子商务平台消费RM150或以上(单一收据)将可获得免费运输服务。
东马(沙巴、砂拉越):
运输费用是根据消费产品的重量计算。凡在永泰祥 Yong Thai Siong 电子商务平台消费RM450或以上(单一收据)将可获得免费运输服务。
Returns Policy
If your item is found to be defective or unsatisfactory, kindly return it to YONG THAI SIONG Headquarters within 7 days and we shall refund you the full amount upon confirmation of error on our part to protect our customers’ interests.If you have any further questions, please kindly contact YONG THAI SIONG Customer Service Hotline at 016-865 2682 or email to [email protected]
Delivery Policy
Orders paid for before 11am shall be sent out on the day itself. For orders paid after 11am, they shall be sent out on the following day. You can expect to receive your orders in 2-3 days. If your delivery address is out of town, courier companies shall take 3-4 days to deliver your items. We seek your kind understanding.
Shipping
West Malaysia
The delivery fees is based on item's weight.Free delivery will be provided for any purchases RM150 and above in a single receipt on YONG THAI SIONG E-Store.
East Malaysia (Sabah & Sarawak) :
The delivery fees is based on item's weight.Free delivery will be provided for any purchases RM450 and above in a single receipt on YONG THAI SIONG E-Store.